Integrate Property Terms of Service

These Terms of Service constitute a binding agreement between you and Integrate IT Company LTD, operating Integrate Property (“Integrate Property,” “Integrate,” “we,” “us,” or “our”).

If you access the service on behalf of a business, organization, landlord, property-management company, or other entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” and “your” include that entity.

If you do not agree to these Terms, you must not access or use Integrate Property.

Integrate Property provides software tools intended to assist landlords, property managers, staff members, and authorized users with activities such as:

• Managing properties, units, and amenities.
• Maintaining tenant and occupant records.
• Creating and tracking leases.
• Recording charges, invoices, balances, and payments.
• Generating receipts, reports, and documents.
• Creating and managing maintenance tickets.
• Managing staff roles, permissions, and organizations.
• Sending notices, invitations, announcements, and service communications.

Integrate Property is an administrative software platform. It is not a law firm, accounting firm, real-estate brokerage, financial institution, insurance provider, collection agency, or property-management company.

You must be legally capable of entering into a binding agreement and must use the service only for lawful business or property-management purposes.

You may not create an account using false information, impersonate another person or organization, or create an account when you are prohibited from using the service under applicable law.

You are responsible for maintaining accurate account information and protecting your login credentials.

• You must keep passwords confidential and use reasonable security practices.
• You are responsible for activity performed through your account, except to the extent caused by our breach of these Terms or applicable law.
• You must promptly notify us of suspected unauthorized access, credential theft, or security incidents.
• You must not share an individual user account among multiple people when separate staff accounts are available.
• You are responsible for reviewing and maintaining staff access, roles, and permissions.

We may require identity, ownership, payment, or account verification before providing access to certain features.

A landlord account may operate individually or create an organization through which authorized staff members can access shared property-management information.

The landlord or organization owner is responsible for:

• Inviting only authorized individuals.
• Assigning appropriate staff roles and permissions.
• Removing or suspending access when it is no longer required.
• Ensuring staff use the platform in accordance with these Terms.
• Resolving internal disputes concerning account ownership, data access, and staff authority.

We may rely on instructions provided by the account owner or an authorized administrator unless we have reason to believe the instruction is fraudulent, unlawful, or unauthorized.

Access to certain features may require an active paid subscription. Available features, usage limits, support levels, storage allowances, property limits, unit limits, and team features may vary by plan.

We may introduce, modify, rename, or discontinue plans and features. Material changes affecting an active paid subscription will be communicated where reasonably practicable.

Unless stated otherwise, subscriptions continue for the selected billing period until cancelled. Cancellation stops future renewal but does not ordinarily result in a refund for a billing period that has already begun.

You agree to pay all fees, taxes, and charges associated with your subscription or use of paid services.

• Prices may be displayed in Bahamian dollars, United States dollars, or another stated currency.
• You authorize us and our payment providers to charge the payment method associated with your subscription.
• You are responsible for maintaining valid and current payment information.
• Failed, disputed, reversed, or overdue payments may result in restricted access or suspension.
• Fees are non-refundable except where required by law or expressly stated in writing.
• We may change pricing by providing reasonable advance notice before the change applies to a future billing period.

Payment records entered by customers into Integrate Property are administrative records. Integrate Property does not independently confirm that rent, deposits, fees, refunds, or other transactions were legally due or actually received.

“Customer Data” means information, files, images, records, documents, communications, and other material submitted to the service by or on behalf of a customer or authorized user.

As between you and Integrate Property, you retain the rights you hold in Customer Data. You grant us a limited, non-exclusive right to host, store, copy, process, transmit, display, secure, back up, and otherwise use Customer Data as necessary to:

• Provide and maintain the service.
• Perform requested transactions and workflows.
• Generate reports, receipts, and documents.
• Prevent fraud and maintain security.
• Provide support and troubleshoot errors.
• Comply with applicable law.

You represent that you have all rights, permissions, notices, and lawful authority necessary to submit and process Customer Data through the platform.

You are responsible for your use of Integrate Property and for decisions made using information generated or stored through the service.

• Verify the accuracy of tenant, lease, payment, property, and maintenance information.
• Obtain required permissions before entering personal information about tenants, occupants, staff, vendors, or other individuals.
• Maintain legally required source documents and records.
• Review generated leases, reports, invoices, receipts, and notices before relying on or distributing them.
• Comply with applicable housing, tenancy, employment, financial, consumer-protection, tax, and privacy laws.
• Maintain backups or exports of information where required for your business or legal obligations.

Integrate Property may assist with organizing leases, tenant balances, invoices, receipts, maintenance requests, property information, and related records. These tools do not replace professional legal, financial, tax, insurance, or real-estate advice.

You are solely responsible for determining:

• Whether a lease or notice is legally valid.
• Whether rent, deposits, fees, or penalties are lawful.
• Whether a tenant, occupant, vendor, or employee should be approved, rejected, charged, contacted, or removed.
• Whether maintenance, inspection, safety, licensing, or insurance obligations have been satisfied.
• Whether accounting, tax, reporting, and record-retention requirements have been met.

You must not use Integrate Property to:

• Violate any law, regulation, court order, or contract.
• Discriminate unlawfully in housing, employment, leasing, or service delivery.
• Upload content you do not have the right to collect, use, or disclose.
• Harass, threaten, deceive, defraud, exploit, or harm another person.
• Send spam, deceptive communications, or unauthorized marketing.
• Attempt to access accounts, records, systems, or data without authorization.
• Circumvent security, authentication, permissions, subscription restrictions, or usage limits.
• Upload malware, harmful code, corrupted files, or content intended to disrupt the platform.
• Probe, scan, reverse engineer, scrape, overload, or interfere with the service except where expressly permitted by law.
• Use the platform to store unnecessary highly sensitive information, including complete payment-card credentials, account passwords, or government security credentials.
• Resell, sublicense, copy, or commercially exploit the service without written permission.

By using Integrate Property, you consent to receive electronic communications related to your account and the service. These may include:

• Account verification and invitation emails.
• Security alerts and password-related notices.
• Subscription and billing communications.
• Invoices, receipts, and payment confirmations.
• Maintenance, tenant, lease, and staff notifications.
• Policy and service updates.
• Customer-support communications.

You are responsible for maintaining a valid email address and reviewing communications delivered to your account.

Integrate Property relies on or may connect with third-party services for hosting, databases, authentication, file storage, payment processing, email delivery, document generation, analytics, monitoring, app distribution, and other functions.

Your use of a third-party service may be governed by that provider’s own terms and policies. We are not responsible for third-party products or services that we do not control.

We may change service providers or integrations when reasonably necessary to operate, secure, improve, or scale the platform.

Integrate Property, including its software, interface, designs, logos, trademarks, workflows, text, documentation, and underlying technology, is owned by or licensed to Integrate IT Company LTD and is protected by applicable intellectual-property laws.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal property-management activities.

No ownership rights in the service are transferred to you.

If you provide ideas, suggestions, feature requests, corrections, or other feedback, you grant us permission to use that feedback without restriction or compensation.

You are not required to provide feedback, and this provision does not transfer ownership of your Customer Data.

Certain features may be labelled beta, preview, early access, experimental, or similar. Such features may:

• Contain errors or incomplete functionality.
• Change without notice.
• Be unavailable or discontinued.
• Produce incomplete or inaccurate results.
• Be subject to additional limits or separate instructions.

You should not rely on beta features as the sole basis for legal, financial, safety, compliance, or business-critical decisions.

We aim to provide a reliable service, but we do not guarantee uninterrupted, error-free, or continuously available access.

The service may be unavailable because of maintenance, updates, third-party outages, network failures, security events, force-majeure events, or circumstances beyond our reasonable control.

We may add, modify, limit, replace, or discontinue features where reasonably necessary. We will seek to provide notice of material changes when appropriate.

You may stop using the service or cancel your subscription in accordance with the available cancellation process.

We may restrict, suspend, or terminate access when reasonably necessary because of:

• Non-payment or reversed charges.
• Violation of these Terms.
• Fraud, abuse, or unlawful conduct.
• Security risks or suspected unauthorized access.
• Harm to the service, our providers, or other users.
• Legal or regulatory requirements.
• Discontinuation of the service.

Where appropriate, we may provide notice and an opportunity to correct the issue before termination. Immediate action may be taken when necessary to protect security, users, or legal compliance.

You are responsible for exporting information you wish to retain before closing an account or allowing a subscription to expire.

After termination or account closure, access to Customer Data may be restricted or removed. We may retain certain information for backups, security, fraud prevention, accounting, legal compliance, dispute resolution, and enforcement purposes.

We do not guarantee indefinite storage or recovery of Customer Data following account closure.

To the maximum extent permitted by applicable law, the service is provided “as is” and “as available.”

We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and results, except where such warranties cannot lawfully be excluded.

We do not warrant that:

• The service will always be available or error-free.
• Customer Data will never be lost or corrupted.
• Reports, calculations, balances, documents, or notices will satisfy every legal or accounting requirement.
• Use of the platform will guarantee rent collection, occupancy, tenant compliance, profitability, or successful property management.
• Third-party services will remain available or operate without interruption.

To the maximum extent permitted by applicable law, Integrate IT Company LTD and its directors, officers, employees, contractors, affiliates, and suppliers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses, including loss of profits, revenue, goodwill, business opportunity, data, or use.

To the maximum extent permitted by law, our total aggregate liability arising from or relating to the service or these Terms will not exceed the greater of:

• The fees you paid to Integrate Property during the three months immediately preceding the event giving rise to the claim; or
• One hundred Bahamian dollars (BSD $100).

These limitations do not apply where liability cannot lawfully be limited or excluded.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Integrate IT Company LTD and its directors, officers, employees, contractors, affiliates, and suppliers from claims, damages, losses, liabilities, costs, and expenses arising from or related to:

• Your misuse of the service.
• Your violation of these Terms.
• Your Customer Data.
• Your violation of another person’s privacy, intellectual-property, contractual, or other rights.
• Your property-management, tenancy, billing, employment, or legal decisions.
• Conduct by staff members or other users you authorize.

These Terms and disputes arising from them or the service will be governed by the laws of the Commonwealth of The Bahamas, without regard to conflict-of-law principles.

Before starting formal legal proceedings, each party agrees to make a reasonable good-faith effort to resolve the dispute by written notice and direct discussion.

Unless applicable law requires otherwise, legal proceedings concerning these Terms or the service will be brought before a court of competent jurisdiction in The Bahamas.

• Entire agreement: These Terms, the Privacy Policy, and any applicable written subscription agreement form the agreement governing your use of the service.
• Severability: If a provision is found unenforceable, the remaining provisions remain effective.
• No waiver: A failure to enforce a provision does not waive the right to enforce it later.
• Assignment: You may not transfer your rights or obligations without our written consent. We may transfer these Terms in connection with a merger, acquisition, restructuring, financing, or sale of the business.
• No partnership: These Terms do not create a partnership, employment, agency, franchise, fiduciary, or joint-venture relationship.
• Headings: Headings are provided for convenience and do not affect interpretation.
• Force majeure: We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

We may update these Terms to reflect changes in the service, pricing, technology, business operations, providers, or legal requirements.

When changes are made, we will update the “Last updated” date at the top of this page. Where appropriate, we may provide additional notice through the service or by email.

Continued use of Integrate Property after revised Terms become effective constitutes acceptance of the revised Terms, except where applicable law requires another form of consent.

Questions concerning these Terms may be sent to: